Maildriply
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Reading the analytics dashboard

Open rate, click rate, deduplication, and how we filter bots, scanners and your own views out of the numbers on the dashboard.

Maildriply's dashboard surfaces four headline metrics over the last 30 days. Each one is computed server-side and filtered for bots before it ever reaches your screen.

What do the four dashboard metrics mean?

  • Sent (30d) — distinct recipients who received a real (non-test) send. A campaign with five recipients counts as five.
  • Open rate — unique recipients who triggered the pixel, divided by Sent. One human counts once even if they reload.
  • Click rate — unique recipients who clicked any tracked link, divided by Sent.
  • Today's usage — real sends today, used to help you stay inside your daily sending limit, which starts low on a new Gmail connection and rises as it warms up.

Which opens and clicks aren't counted?

We exclude:

  • Gmail's security scan, which fetches images seconds after delivery (identified by its user-agent fingerprint). Gmail's image proxy fetches when the recipient actually opens the message, so those opens count.
  • Known bots, prefetch requests, Apple Mail Privacy Protection and other non-Gmail proxies when they arrive within 20 seconds of sending
  • Your own views of the sent message, reported by the Chrome extension
  • Repeated opens by the same recipient within about a minute
  • Test sends from your own inbox

How Gmail open tracking works explains these rules and where they still miss. If a number ever surprises you, mail us at support@maildriply.com. Filters change as Gmail does.

How do the chart and funnel relate to the numbers?

The dashboard also renders:

  • Activity chart — opens and clicks per day
  • Engagement funnel — sent → opened → clicked donut

Both are powered by the same filtered events, so they always agree with the headline numbers.

Open tracking is inherently noisy

Some inbox providers pre-fetch images. Some recipients block them. Treat open rate as a relative signal between campaigns, not an absolute one. Click rate is the more reliable indicator of intent.